58,141
Fiscal year April 1, 2018 – March 31, 2019 Emergency
24,254
Fiscal year April 1, 2018 – March 31, 2019 Non-Emergency
9,118
Fiscal year April 1, 2018 – March 31, 2019 Scheduled Transfers
20,294
Fiscal year April 1, 2018 – March 31, 2019 Unscheduled Transfers
ANB Annual Call Volume
Total Calls
Emergency Call
An emergency call is any request for ambulance service deemed a medical emergency, also known as Code 1. An example is a patient who is not breathing or unresponsive. The closest ambulance is assigned immediately and lights and sirens are used while it is dispatched.
Non-Emergency Call
A non-emergency call is any request for ambulance service not deemed to be a medical emergency, also known as Code 2. An example is a patient who is alert and breathing normally but is experiencing vomiting or non-traumatic pain. The closest ambulance is assigned immediately but lights and sirens are not used while en route to the location.
Patient Transfers
A patient transfer is when an ambulance transports a patient to or from hospitals and other health care facilities. Scheduled calls are those that provide advanced notice of a need to transfer a patient while unscheduled calls do not.
Monthly Call Volumes
2019
911 Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
348 |
772 |
1,120 |
844 |
343 |
1,187 |
1,070 |
727 |
1,797 |
515 |
621 |
1,136 |
2,777 |
2,463 |
5,240 |
Feb |
278 |
670 |
948 |
756 |
387 |
1,143 |
937 |
651 |
1,588 |
530 |
617 |
1,147 |
2,501 |
2,325 |
4,826 |
Mar |
331 |
726 |
1,057 |
849 |
393 |
1,242 |
1,047 |
747 |
1,794 |
585 |
608 |
1,193 |
2,812 |
2,474 |
5,286 |
Apr |
292 |
699 |
991 |
809 |
408 |
1,217 |
976 |
666 |
1,642 |
542 |
560 |
1,102 |
2,619 |
2,333 |
4,952 |
May |
329 |
745 |
1,074 |
773 |
430 |
1,203 |
1,024 |
730 |
1,754 |
538 |
591 |
1,129 |
2,664 |
2,496 |
5,160 |
Jun |
362 |
720 |
1,082 |
796 |
409 |
1,205 |
950 |
762 |
1,712 |
527 |
578 |
1,105 |
2,635 |
2,469 |
5,104 |
911 Non-Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
158 |
329 |
487 |
314 |
135 |
449 |
409 |
319 |
728 |
224 |
204 |
428 |
1,105 |
987 |
2,092 |
Feb |
96 |
234 |
330 |
252 |
130 |
382 |
338 |
259 |
597 |
197 |
202 |
399 |
883 |
825 |
1,708 |
Mar |
119 |
270 |
389 |
278 |
156 |
434 |
418 |
247 |
665 |
182 |
203 |
385 |
997 |
876 |
1,873 |
Apr |
107 |
268 |
375 |
271 |
102 |
373 |
356 |
284 |
640 |
170 |
199 |
369 |
904 |
853 |
1,757 |
May |
116 |
256 |
372 |
273 |
160 |
433 |
350 |
258 |
608 |
152 |
199 |
351 |
891 |
873 |
1,764 |
Jun |
118 |
227 |
345 |
298 |
135 |
433 |
351 |
214 |
565 |
206 |
191 |
397 |
973 |
767 |
1,740 |
2018
911 Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
376 |
683 |
1,059 |
724 |
387 |
1,111 |
947 |
737 |
1,684 |
586 |
566 |
1,152 |
2,633 |
2,373 |
5,006 |
Feb |
332 |
623 |
955 |
771 |
344 |
1,115 |
882 |
625 |
1,507 |
497 |
550 |
1,047 |
2,482 |
2,142 |
4,624 |
Mar |
334 |
706 |
1,040 |
803 |
379 |
1,182 |
842 |
714 |
1,556 |
529 |
547 |
1,076 |
2,508 |
2,346 |
4,854 |
Apr |
315 |
673 |
988 |
812 |
344 |
1,156 |
851 |
671 |
1,522 |
542 |
536 |
1,078 |
2,520 |
2,224 |
4,744 |
May |
328 |
655 |
983 |
782 |
363 |
1,145 |
900 |
696 |
1,596 |
507 |
522 |
1,029 |
2,517 |
2,236 |
4,753 |
Jun |
279 |
674 |
953 |
783 |
355 |
1,138 |
834 |
671 |
1,505 |
507 |
503 |
1,010 |
2,403 |
2,203 |
4,606 |
Jul |
298 |
712 |
1,010 |
758 |
425 |
1,183 |
921 |
700 |
1,621 |
571 |
562 |
1,133 |
2,548 |
2,399 |
4,947 |
Aug |
296 |
665 |
961 |
774 |
404 |
1,178 |
925 |
733 |
1,658 |
519 |
563 |
1,082 |
2,514 |
2,365 |
4,879 |
Sep |
277 |
582 |
859 |
734 |
333 |
1,067 |
880 |
658 |
1,538 |
522 |
490 |
1,012 |
2,413 |
2,063 |
4,476 |
Oct |
309 |
608 |
917 |
808 |
355 |
1,163 |
954 |
694 |
1,648 |
534 |
506 |
1,040 |
2,605 |
2,163 |
4,768 |
Nov |
301 |
590 |
891 |
722 |
366 |
1,088 |
943 |
706 |
1,649 |
510 |
545 |
1,055 |
2,476 |
2,207 |
4,683 |
Dec |
332 |
722 |
1,054 |
778 |
369 |
1,147 |
1,038 |
647 |
1,685 |
518 |
529 |
1,047 |
2,666 |
2,267 |
4,933 |
911 Non-Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
156 |
328 |
484 |
359 |
153 |
512 |
421 |
311 |
732 |
238 |
226 |
464 |
1,174 |
1,018 |
2,192 |
Feb |
145 |
313 |
458 |
305 |
140 |
445 |
385 |
272 |
657 |
237 |
228 |
465 |
1,072 |
953 |
2,025 |
Mar |
174 |
294 |
468 |
352 |
153 |
505 |
400 |
344 |
744 |
253 |
229 |
482 |
1,179 |
1,020 |
2,199 |
Apr |
158 |
292 |
450 |
299 |
156 |
455 |
362 |
296 |
658 |
195 |
193 |
388 |
1,014 |
937 |
1,951 |
May |
161 |
281 |
442 |
335 |
167 |
502 |
419 |
299 |
718 |
234 |
228 |
462 |
1,149 |
975 |
2,124 |
Jun |
129 |
341 |
470 |
282 |
157 |
439 |
372 |
285 |
657 |
234 |
216 |
450 |
1,017 |
999 |
2,016 |
Jul |
164 |
317 |
481 |
357 |
182 |
539 |
427 |
355 |
782 |
250 |
260 |
510 |
1,198 |
1,114 |
2,312 |
Aug |
149 |
334 |
483 |
320 |
156 |
476 |
405 |
322 |
727 |
225 |
241 |
466 |
1,099 |
1,053 |
2,152 |
Sep |
133 |
264 |
397 |
295 |
172 |
467 |
405 |
329 |
734 |
223 |
245 |
468 |
1,056 |
1,010 |
2,066 |
Oct |
115 |
280 |
395 |
312 |
150 |
462 |
372 |
290 |
662 |
199 |
225 |
424 |
998 |
945 |
1,943 |
Nov |
137 |
265 |
402 |
254 |
128 |
382 |
390 |
276 |
666 |
243 |
214 |
457 |
1,024 |
883 |
1,907 |
Dec |
136 |
309 |
445 |
302 |
159 |
461 |
412 |
321 |
733 |
224 |
247 |
471 |
1,074 |
1,036 |
2,110 |
2017
911 Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
333 |
712 |
1,045 |
775 |
380 |
1,155 |
971 |
765 |
1,736 |
576 |
613 |
1,189 |
2,655 |
2,470 |
5,125 |
Feb |
274 |
613 |
887 |
710 |
367 |
1,077 |
810 |
610 |
1,420 |
476 |
532 |
1,008 |
2,270 |
2,122 |
4,392 |
Mar |
328 |
712 |
1,040 |
756 |
404 |
1,160 |
869 |
660 |
1,529 |
525 |
530 |
1,055 |
2,478 |
2,306 |
4,784 |
Apr |
289 |
635 |
924 |
757 |
364 |
1,121 |
798 |
648 |
1,446 |
494 |
461 |
955 |
2,338 |
2,108 |
4,446 |
May |
310 |
676 |
986 |
734 |
377 |
1,111 |
809 |
620 |
1,429 |
498 |
528 |
1,026 |
2,351 |
2,201 |
4,552 |
Jun |
308 |
690 |
998 |
761 |
359 |
1,120 |
811 |
668 |
1,479 |
484 |
547 |
1,031 |
2,364 |
2,264 |
4,628 |
Jul |
318 |
694 |
1,012 |
784 |
426 |
1,210 |
848 |
731 |
1,579 |
465 |
571 |
1,036 |
2,415 |
2,422 |
4,837 |
Aug |
258 |
635 |
893 |
770 |
370 |
1,140 |
823 |
707 |
1,530 |
465 |
506 |
971 |
2,316 |
2,218 |
4,534 |
Sep |
283 |
585 |
868 |
754 |
355 |
1,109 |
842 |
606 |
1,448 |
488 |
518 |
1,006 |
2,367 |
2,064 |
4,431 |
Oct |
332 |
634 |
966 |
749 |
363 |
1,112 |
870 |
717 |
1,587 |
488 |
514 |
1,002 |
2,439 |
2,228 |
4,667 |
Nov |
287 |
607 |
894 |
767 |
342 |
1,109 |
911 |
610 |
1,521 |
485 |
504 |
989 |
2,450 |
2,063 |
4,513 |
Dec |
339 |
674 |
1,013 |
761 |
351 |
1,112 |
952 |
666 |
1,618 |
475 |
558 |
1,033 |
2,527 |
2,249 |
4,776 |
911 Non-Emergency
Month |
North |
South |
East |
West |
NB |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Urban |
Rural |
All |
Jan |
157 |
334 |
491 |
281 |
147 |
428 |
403 |
316 |
719 |
204 |
196 |
400 |
1,045 |
993 |
2,038 |
Feb |
139 |
320 |
459 |
312 |
146 |
458 |
356 |
288 |
644 |
210 |
208 |
418 |
1,017 |
962 |
1,979 |
Mar |
148 |
304 |
452 |
353 |
168 |
521 |
403 |
286 |
689 |
221 |
249 |
470 |
1,125 |
1,007 |
2,132 |
Apr |
135 |
272 |
407 |
322 |
137 |
459 |
416 |
286 |
702 |
242 |
215 |
457 |
1,115 |
910 |
2,025 |
May |
152 |
308 |
460 |
291 |
142 |
433 |
357 |
285 |
642 |
240 |
239 |
479 |
1,040 |
974 |
2,014 |
Jun |
130 |
279 |
409 |
293 |
131 |
424 |
397 |
269 |
666 |
177 |
226 |
403 |
997 |
905 |
1,902 |
Jul |
139 |
327 |
466 |
326 |
177 |
503 |
385 |
319 |
704 |
196 |
245 |
441 |
1,046 |
1,068 |
2,114 |
Aug |
142 |
283 |
425 |
288 |
165 |
453 |
386 |
301 |
687 |
197 |
265 |
462 |
1,013 |
1,014 |
2,027 |
Sep |
142 |
299 |
441 |
290 |
158 |
448 |
338 |
271 |
609 |
196 |
199 |
395 |
966 |
927 |
1,893 |
Oct |
144 |
277 |
421 |
323 |
157 |
480 |
369 |
291 |
660 |
174 |
208 |
382 |
1,010 |
933 |
1,943 |
Nov |
147 |
281 |
428 |
312 |
140 |
452 |
385 |
268 |
653 |
208 |
194 |
402 |
1,052 |
883 |
1,935 |
Dec |
150 |
293 |
443 |
315 |
161 |
476 |
397 |
312 |
709 |
254 |
234 |
488 |
1,116 |
1,000 |
2,116 |
PATIENT TRANSFERS
2019
|
Scheduled Transfers |
Unscheduled Transfers |
Month |
North |
South |
East |
West |
NB |
North |
South |
East |
West |
NB |
Jan |
319 |
172 |
298 |
207 |
996 |
364 |
390 |
459 |
340 |
1,553 |
Feb |
246 |
162 |
223 |
141 |
772 |
302 |
344 |
433 |
285 |
1,364 |
Mar |
316 |
200 |
284 |
182 |
982 |
318 |
419 |
462 |
321 |
1,520 |
Apr |
291 |
183 |
255 |
201 |
930 |
321 |
362 |
393 |
281 |
1,357 |
May |
246 |
201 |
295 |
186 |
928 |
365 |
417 |
438 |
313 |
1,533 |
Jun |
285 |
191 |
257 |
161 |
894 |
327 |
344 |
417 |
266 |
1,354 |
2018
|
Scheduled Transfers |
Unscheduled Transfers |
Month |
North |
South |
East |
West |
NB |
North |
South |
East |
West |
NB |
Jan |
264 |
98 |
238 |
142 |
742 |
587 |
540 |
675 |
393 |
2,195 |
Feb |
240 |
97 |
236 |
147 |
720 |
550 |
474 |
644 |
407 |
2,075 |
Mar |
210 |
86 |
208 |
117 |
621 |
552 |
496 |
662 |
386 |
2,096 |
Apr |
204 |
92 |
206 |
101 |
603 |
531 |
495 |
518 |
379 |
1,923 |
May |
235 |
85 |
183 |
133 |
636 |
539 |
505 |
600 |
430 |
2,074 |
Jun |
231 |
97 |
176 |
99 |
603 |
492 |
472 |
585 |
388 |
1,937 |
Jul |
185 |
79 |
184 |
119 |
567 |
476 |
499 |
554 |
390 |
1,919 |
Aug |
172 |
103 |
210 |
98 |
583 |
452 |
439 |
591 |
323 |
1,805 |
Sep |
163 |
91 |
156 |
124 |
534 |
455 |
422 |
519 |
374 |
1,770 |
Oct |
314 |
180 |
255 |
162 |
911 |
366 |
367 |
466 |
288 |
1,487 |
Nov |
324 |
191 |
293 |
198 |
1,006 |
360 |
362 |
439 |
286 |
1,447 |
Dec |
314 |
163 |
270 |
178 |
925 |
352 |
350 |
439 |
354 |
1,495 |
2017
|
Scheduled Transfers |
Unscheduled Transfers |
Month |
North |
South |
East |
West |
NB |
North |
South |
East |
West |
NB |
Jan |
194 |
100 |
183 |
141 |
618 |
569 |
513 |
597 |
443 |
2,122 |
Feb |
214 |
96 |
219 |
113 |
642 |
525 |
488 |
564 |
399 |
1,976 |
Mar |
243 |
118 |
249 |
145 |
755 |
582 |
524 |
619 |
423 |
2,148 |
Apr |
201 |
81 |
206 |
103 |
591 |
547 |
461 |
525 |
375 |
1,908 |
May |
250 |
101 |
189 |
122 |
662 |
564 |
488 |
614 |
403 |
2,069 |
Jun |
236 |
104 |
184 |
133 |
657 |
545 |
512 |
623 |
449 |
2,129 |
Jul |
189 |
84 |
157 |
112 |
542 |
507 |
476 |
565 |
381 |
1,929 |
Aug |
234 |
82 |
168 |
123 |
607 |
513 |
473 |
538 |
404 |
1,928 |
Sep |
210 |
90 |
179 |
121 |
600 |
519 |
456 |
539 |
370 |
1,884 |
Oct |
236 |
84 |
183 |
117 |
620 |
545 |
506 |
603 |
392 |
2,046 |
Nov |
212 |
97 |
192 |
151 |
652 |
519 |
513 |
649 |
427 |
2,108 |
Dec |
207 |
100 |
195 |
129 |
631 |
492 |
491 |
537 |
388 |
1,908 |
< Back