Statistics

58,141
Fiscal year April 1, 2018 – March 31, 2019 Emergency
24,254
Fiscal year April 1, 2018 – March 31, 2019 Non-Emergency
9,118
Fiscal year April 1, 2018 – March 31, 2019 Scheduled Transfers
20,294
Fiscal year April 1, 2018 – March 31, 2019 Unscheduled Transfers

ANB Annual Call Volume

Total Calls

Emergency Call
An emergency call is any request for ambulance service deemed a medical emergency, also known as Code 1. An example is a patient who is not breathing or unresponsive. The closest ambulance is assigned immediately and lights and sirens are used while it is dispatched.

Non-Emergency Call
A non-emergency call is any request for ambulance service not deemed to be a medical emergency, also known as Code 2. An example is a patient who is alert and breathing normally but is experiencing vomiting or non-traumatic pain. The closest ambulance is assigned immediately but lights and sirens are not used while en route to the location.

Patient Transfers
A patient transfer is when an ambulance transports a patient to or from hospitals and other health care facilities. Scheduled calls are those that provide advanced notice of a need to transfer a patient while unscheduled calls do not.

Monthly Call Volumes

2019

911 Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 348 772 1,120 844 343 1,187 1,070 727 1,797 515 621 1,136 2,777 2,463 5,240
Feb 278 670 948 756 387 1,143 937 651 1,588 530 617 1,147 2,501 2,325 4,826
Mar 331 726 1,057 849 393 1,242 1,047 747 1,794 585 608 1,193 2,812 2,474 5,286
Apr 292 699 991 809 408 1,217 976 666 1,642 542 560 1,102 2,619 2,333 4,952
May 329 745 1,074 773 430 1,203 1,024 730 1,754 538 591 1,129 2,664 2,496 5,160
Jun 362 720 1,082 796 409 1,205 950 762 1,712 527 578 1,105 2,635 2,469 5,104

911 Non-Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 158 329 487 314 135 449 409 319 728 224 204 428 1,105 987 2,092
Feb 96 234 330 252 130 382 338 259 597 197 202 399 883 825 1,708
Mar 119 270 389 278 156 434 418 247 665 182 203 385 997 876 1,873
Apr 107 268 375 271 102 373 356 284 640 170 199 369 904 853 1,757
May 116 256 372 273 160 433 350 258 608 152 199 351 891 873 1,764
Jun 118 227 345 298 135 433 351 214 565 206 191 397 973 767 1,740

2018

911 Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 376 683 1,059 724 387 1,111 947 737 1,684 586 566 1,152 2,633 2,373 5,006
Feb 332 623 955 771 344 1,115 882 625 1,507 497 550 1,047 2,482 2,142 4,624
Mar 334 706 1,040 803 379 1,182 842 714 1,556 529 547 1,076 2,508 2,346 4,854
Apr 315 673 988 812 344 1,156 851 671 1,522 542 536 1,078 2,520 2,224 4,744
May 328 655 983 782 363 1,145 900 696 1,596 507 522 1,029 2,517 2,236 4,753
Jun 279 674 953 783 355 1,138 834 671 1,505 507 503 1,010 2,403 2,203 4,606
Jul 298 712 1,010 758 425 1,183 921 700 1,621 571 562 1,133 2,548 2,399 4,947
Aug 296 665 961 774 404 1,178 925 733 1,658 519 563 1,082 2,514 2,365 4,879
Sep 277 582 859 734 333 1,067 880 658 1,538 522 490 1,012 2,413 2,063 4,476
Oct 309 608 917 808 355 1,163 954 694 1,648 534 506 1,040 2,605 2,163 4,768
Nov 301 590 891 722 366 1,088 943 706 1,649 510 545 1,055 2,476 2,207 4,683
Dec 332 722 1,054 778 369 1,147 1,038 647 1,685 518 529 1,047 2,666 2,267 4,933

911 Non-Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 156 328 484 359 153 512 421 311 732 238 226 464 1,174 1,018 2,192
Feb 145 313 458 305 140 445 385 272 657 237 228 465 1,072 953 2,025
Mar 174 294 468 352 153 505 400 344 744 253 229 482 1,179 1,020 2,199
Apr 158 292 450 299 156 455 362 296 658 195 193 388 1,014 937 1,951
May 161 281 442 335 167 502 419 299 718 234 228 462 1,149 975 2,124
Jun 129 341 470 282 157 439 372 285 657 234 216 450 1,017 999 2,016
Jul 164 317 481 357 182 539 427 355 782 250 260 510 1,198 1,114 2,312
Aug 149 334 483 320 156 476 405 322 727 225 241 466 1,099 1,053 2,152
Sep 133 264 397 295 172 467 405 329 734 223 245 468 1,056 1,010 2,066
Oct 115 280 395 312 150 462 372 290 662 199 225 424 998 945 1,943
Nov 137 265 402 254 128 382 390 276 666 243 214 457 1,024 883 1,907
Dec 136 309 445 302 159 461 412 321 733 224 247 471 1,074 1,036 2,110

2017

911 Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 333 712 1,045 775 380 1,155 971 765 1,736 576 613 1,189 2,655 2,470 5,125
Feb 274 613 887 710 367 1,077 810 610 1,420 476 532 1,008 2,270 2,122 4,392
Mar 328 712 1,040 756 404 1,160 869 660 1,529 525 530 1,055 2,478 2,306 4,784
Apr 289 635 924 757 364 1,121 798 648 1,446 494 461 955 2,338 2,108 4,446
May 310 676 986 734 377 1,111 809 620 1,429 498 528 1,026 2,351 2,201 4,552
Jun 308 690 998 761 359 1,120 811 668 1,479 484 547 1,031 2,364 2,264 4,628
Jul 318 694 1,012 784 426 1,210 848 731 1,579 465 571 1,036 2,415 2,422 4,837
Aug 258 635 893 770 370 1,140 823 707 1,530 465 506 971 2,316 2,218 4,534
Sep 283 585 868 754 355 1,109 842 606 1,448 488 518 1,006 2,367 2,064 4,431
Oct 332 634 966 749 363 1,112 870 717 1,587 488 514 1,002 2,439 2,228 4,667
Nov 287 607 894 767 342 1,109 911 610 1,521 485 504 989 2,450 2,063 4,513
Dec 339 674 1,013 761 351 1,112 952 666 1,618 475 558 1,033 2,527 2,249 4,776

911 Non-Emergency

Month North South East West NB
Urban Rural All Urban Rural All Urban Rural All Urban Rural All Urban Rural All
Jan 157 334 491 281 147 428 403 316 719 204 196 400 1,045 993 2,038
Feb 139 320 459 312 146 458 356 288 644 210 208 418 1,017 962 1,979
Mar 148 304 452 353 168 521 403 286 689 221 249 470 1,125 1,007 2,132
Apr 135 272 407 322 137 459 416 286 702 242 215 457 1,115 910 2,025
May 152 308 460 291 142 433 357 285 642 240 239 479 1,040 974 2,014
Jun 130 279 409 293 131 424 397 269 666 177 226 403 997 905 1,902
Jul 139 327 466 326 177 503 385 319 704 196 245 441 1,046 1,068 2,114
Aug 142 283 425 288 165 453 386 301 687 197 265 462 1,013 1,014 2,027
Sep 142 299 441 290 158 448 338 271 609 196 199 395 966 927 1,893
Oct 144 277 421 323 157 480 369 291 660 174 208 382 1,010 933 1,943
Nov 147 281 428 312 140 452 385 268 653 208 194 402 1,052 883 1,935
Dec 150 293 443 315 161 476 397 312 709 254 234 488 1,116 1,000 2,116

PATIENT TRANSFERS

2019

Scheduled Transfers

Unscheduled Transfers
Month North South East West NB North South East West NB
Jan 319 172 298 207 996 364 390 459 340 1,553
Feb 246 162 223 141 772 302 344 433 285 1,364
Mar 316 200 284 182 982 318 419 462 321 1,520
Apr 291 183 255 201 930 321 362 393 281 1,357
May 246 201 295 186 928 365 417 438 313 1,533
Jun 285 191 257 161 894 327 344 417 266 1,354

2018

Scheduled Transfers

Unscheduled Transfers
Month North South East West NB North South East West NB
Jan 264 98 238 142 742 587 540 675 393 2,195
Feb 240 97 236 147 720 550 474 644 407 2,075
Mar 210 86 208 117 621 552 496 662 386 2,096
Apr 204 92 206 101 603 531 495 518 379 1,923
May 235 85 183 133 636 539 505 600 430 2,074
Jun 231 97 176 99 603 492 472 585 388 1,937
Jul 185 79 184 119 567 476 499 554 390 1,919
Aug 172 103 210 98 583 452 439 591 323 1,805
Sep 163 91 156 124 534 455 422 519 374 1,770
Oct 314 180 255 162 911 366 367 466 288 1,487
Nov 324 191 293 198 1,006 360 362 439 286 1,447
Dec 314 163 270 178 925 352 350 439 354 1,495

2017

Scheduled Transfers

Unscheduled Transfers
Month North South East West NB North South East West NB
Jan 194 100 183 141 618 569 513 597 443 2,122
Feb 214 96 219 113 642 525 488 564 399 1,976
Mar 243 118 249 145 755 582 524 619 423 2,148
Apr 201 81 206 103 591 547 461 525 375 1,908
May 250 101 189 122 662 564 488 614 403 2,069
Jun 236 104 184 133 657 545 512 623 449 2,129
Jul 189 84 157 112 542 507 476 565 381 1,929
Aug 234 82 168 123 607 513 473 538 404 1,928
Sep 210 90 179 121 600 519 456 539 370 1,884
Oct 236 84 183 117 620 545 506 603 392 2,046
Nov 212 97 192 151 652 519 513 649 427 2,108
Dec 207 100 195 129 631 492 491 537 388 1,908
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