Statistics

69,224
Fiscal year
April 1, 2021 – March 31, 2022
Emergency
25,704
Fiscal year
April 1, 2021 – March 31, 2022
Non-Emergency
12,718
Fiscal year
April 1, 2021 – March 31, 2022
Scheduled Transfers
17,514
Fiscal year
April 1, 2021 – March 31, 2022
Unscheduled Transfers

ANB Annual Call Volume

Total Calls

Emergency Call
An emergency call is any request for ambulance service deemed a medical emergency, also known as Code 1. An example is a patient who is not breathing or unresponsive. The closest ambulance is assigned immediately and lights and sirens are used while it is dispatched.

Non-Emergency Call
A non-emergency call is any request for ambulance service not deemed to be a medical emergency, also known as Code 2. An example is a patient who is alert and breathing normally but is experiencing vomiting or non-traumatic pain. The closest ambulance is assigned immediately but lights and sirens are not used while en route to the location.

Patient Transfers
A patient transfer is when an ambulance transports a patient to or from hospitals and other health care facilities. Scheduled calls are those that provide advanced notice of a need to transfer a patient while unscheduled calls do not.

Please note: Normally, the data on our website is updated on a monthly basis. Following a dispatch system upgrade in January 2023, work has been required to ensure an accurate transition of the data from the previous system. As soon as this process has been completed, we will update the website accordingly and return to our practice of posting data on a regular basis as it becomes available.

Monthly Call Volumes - Emergency

2022

2021

2020

2019

2018

2017

Monthly Call Volumes - Non-Emergency

2022

2021

2020

2019

2018

2017

Patient Transfers

2022

2021

2020

2019

2018

2017

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