Statistics

Response Time Performance

The percentage of calls where the time from receipt of a call to the arrival of medical personnel met or exceeded our standards. Percentages are shown for year-to-date calls in each region in New Brunswick.

Emergency Call
An emergency call is any request for ambulance service deemed a medical emergency, also known as Code 1. An example is a patient who is not breathing or unresponsive. The closest ambulance is assigned immediately and lights and sirens are used while it is dispatched.

Non-Emergency Call
A non-emergency call is any request for ambulance service not deemed to be a medical emergency, also known as Code 2. An example is a patient who is alert and breathing normally but is experiencing vomiting or non-traumatic pain. The closest ambulance is assigned immediately but lights and sirens are not used while en route to the location.

Please note: Normally, the data on our website is updated on a monthly basis. Following a dispatch system upgrade in January 2023, work has been required to ensure an accurate transition of the data from the previous system. As soon as this process has been completed, we will update the website accordingly and return to our practice of posting data on a regular basis as it becomes available.

Our Standards

To view raw performance data click here