Statistics
April 1, 2023 – March 31, 2024
911 Emergency
North
April 1, 2023 – March 31, 2024
911 Emergency
South
April 1, 2023 – March 31, 2024
911 Emergency
East
April 1, 2023 – March 31, 2024
911 Emergency
West
Response Time Performance
The percentage of calls where the time from receipt of a call to the arrival of medical personnel met or exceeded our standards. Percentages are shown for year-to-date calls in each region in New Brunswick.
Emergency Call
An emergency call is any request
for ambulance service deemed a medical emergency, also known as Code 1.
An example is a patient who is not breathing or unresponsive. The
closest ambulance is assigned immediately and lights and sirens are used
while it is dispatched.
Non-Emergency Call
A non-emergency call is any
request for ambulance service not deemed to be a medical emergency, also
known as Code 2. An example is a patient who is alert and breathing
normally but is experiencing vomiting or non-traumatic pain. The closest
ambulance is assigned immediately but lights and sirens are not used
while en route to the location.
Our Standards
| 911 Emergency Response Time | 911 Non-Emergency Response Time | Scheduled Transfers Response Time | Unscheduled Transfers Response Time | |
|---|---|---|---|---|
| Urban | 9 minutes or less, 90% of the time | 15 minutes or less, 90% of the time | 60 minutes or less, 90% of the time | 120 minutes or less, 90% of the time |
| Rural | 22 minutes or less, 90% of the time | 25 minutes or less, 90% of the time | 60 minutes or less, 90% of the time | 120 minutes or less, 90% of the time |
911 Calls - Emergency
contractual performance
2024
2023
2022
2021
2020
2019
2018
2017
911 Calls - Non-Emergency
contractual performance
2024
2023
2022
2021
2020
2019
2018
2017
Calls by area
raw performance